
Fusion Security

Information about Fusion Security
V5C 6S7, Burnaby
Opening hours
- sunday: 0h-0h
- monday: 0h-0h
- tuesday: 0h-0h
- wednesday: 0h-0h
- thursday: 0h-0h
- friday: 0h-0h
- saturday: 0h-0h
Fusion Security is a full service security company providing security personnel, mobile security patrols and response, security system installation and monitoring, security hardware and security assessments to our clients from our Burnaby, Chilliwack and Vancouver offices. We meet the security needs of small, medium and large businesses and organizations throughout Fraser Valley, the Lower Mainland and across Canada. We have clients in a wide variety of sectors, including government, retail, commercial, and residential.
Fusion Security: Reviews
Negative experience: 2088 yukon in the alley security guy sleeping in his car during work hrs how professional...! Hahahaha guess you get what you pay for...!?
Fantastic experience: The Fusion security personnel at Metrotower 2 are always friendly and helpful, especially Hamzah :)
Fantastic experience:
Negative experience: Very worst Experience with Fusion Security We had an appointment in a building from 6:45 to 7:45 PM. We parked in the building's lot as instructed, but when we returned, the building was closed and our car was locked inside. There were no signs indicating parking lot hours. We've been trying to reach Fusion Security through their operations phone number for over an hour. Their response was unhelpful and rude. They said they provide after-hours service to the building and yes we close the doors and demanded $50 to release the car. When asked why we had to pay, they simply insisted that we must if we wanted our car back. This situation feels like mental harassment. They even suggested waiting until morning to retrieve the car, without considering how far away we live. It seems their priority is to extract money rather than provide service. This is the worst customer service experience we've ever faced. Fusion Security needs to learn proper rules and regulations if they are running a security company. Shame on them for treating customers this way.
Negative experience: Worst company …
Fantastic experience: Fusion security services expand across BC’s lower mainland and are honoured to have experience across a variety of industries, partnering with high-profile clients. SECURITY PERSONNEL Our personnel are expertly trained and equipped to proactively respond to any situation with diplomacy and superior client care. MOBILE PATROL & RESPONSE As a part of our integrated business model, we provide comprehensive mobile patrol and security response services. SECURITY SYSTEMS TECHNOLOGY Fusion Security can help you select, install, and monitor the most suitable security system for your business. SECURITY KEY MANAGEMENT Property security relies on effective key controls and protective window and door hardware. SECURITY CONSULTING We work with you to assess your current security risks and make recommendations for an effective, integrated security program. PRIVATE INVESTIGATION From electronic countermeasures to background checks and investigations, our private investigators adhere to the highest level of ethics and integrity.
Negative experience: As a staff member at the mall I work at, so far I have seen safety for everyone take a dive. Some of your employees are prompt at responding to problems, but not all of them. We can’t have people sleeping for hours on end in the mall’s furniture settings, or blocking access to the staff washrooms by the administration office. It looks bad for our businesses and customers when nothing is being done about those situations. Also there should be two guards on weekends and three on weekdays. Please do something to rectify this situation.
Negative experience: These guys forget to close our gates at least once a month and the occasional time they lock the gate with a 3 foot wide opening, I mean, what's the point? People can still squeeze through.
Negative experience: They hire individuals with criminal background and no work permit , their socalled security staff has been arrested
Hi B A. Thank you for your comment. However to be accurate, all security employees that work for any security company in BC must be licensed and this process includes a detailed background check, including the ability to work legally in BC. I am not sure where you are getting your opinion from but please feel free to check out the act for yourself at the following link. https://www2.gov.bc.ca/gov/content/employment-business/business/security-services/security-industry-licensingI also realize that not all companies follow 'the rules', so if you do come across a legitimate instance similar to what you reference, please do call the Whistleblower line at 1 855 587-0185. It helps everyone. Thank you and have a safe day.
Positive experience: I have not got a good enough opinion yet
Fantastic experience: Great work ethic
Thanks Davinder. Our Team work very hard and are committed to the company and our customers! Thank you for taking the time to recognize them. Regards Bruce
Negative experience: Fusion security in Ladner pulls in to do his rounds, I’m in the self service atm I come out car is running and he is out doing his rounds. He sees me from the other side of a chain link fence as I’m walking to my car. He looks at me and looks at his car and runs back to turn the car off and lock it Stupid guy
Thank you for your information. Incidently, our vehicles all have GPS tracking and reporting.. cars left idling too long will generate a report. It is a part of our program for Go Green. Based in your comments, will review our history. Thank you.
Negative experience: Dangerous and incompetent drivers. Their low iq employees swerve throughout lanes, tailgate, and they are on their phones while driving. I guess thats how you act when you make minimum wage. Sad
Hello TD,Thank you for raising your concern with respect to our drivers. We share the concerns when it comes to dangerous driving. We take the conduct of our drivers seriously and drivers undergo training specific to operating our vehicles safely. Our vehicles are GPS monitored and all concerns are investigated. If you would like to share the specifics of your experience, we will investigate and address within our policies. You can contact us at [email protected]. Thank you for bringing this matter to our attention.
Negative experience: Hi I have applied this company lots !! I’m a citizen and have plenty of security experience the HR manager told me I’m not qualified to work? Which seems not right I wanna speak to Bruce Marginson I feel hurt and treated badly about this I never been late to work!!!! Ever and I have a car!!! But they told me I’m not qualified which makes no sense at all don’t judge someone without knowing their story!! Please if your reading this Bruce can you send me your email contact info? Thanks Yash
Thanks Yash, We appreciate your interest. However we carefully match our employees skills and experience to the open positions. It seems we did not have any at the times you have applied that match your experience. However thank you for applying and best of luck. Stay healthy and safe!
Negative experience: Wreckless drivers that speed and tailgate. They dont use turn signals, and never slow down or move over for emergency vehicles with their lights on when on the highway.
Negative experience: Almost run over by one of their employees in car #37, poor poor skills and professionalism when trying to talk to them, would never deal with them or recommend them
Fantastic experience: Great experience for working with Fusion, very helpful management.
Positive experience: Good communication. Prompt on taking orders.
Negative experience: Very pretentious phoney work environ
Fantastic experience: good
Fantastic experience: Great work life balance, lots of opportunities to make an impact.
Fantastic experience: Awesome
Positive experience: Gate of parking lot was closed before it's supposed to be and our cars got stuck in there at 10pm. Called the office, took them a while to figure out where we were but a staff was dispatched right away. 25 minutes later we got our cars back and was able to go home..... be careful if you want to park in the lot at Yew street and W 41st Ave, behind Tim hortons. Apparently a lot of ppl got their cars stuck in the lot and had to come back the next day. I appreciated it that they were able to answer my call right away and send someone to help. But this did not have to happen
Negative experience: THE place to go........if you're just looking for a warm body in a security jacket. They have one of the worst reputations in the industry and promise their employees more than they end up getting. If they're billing you $20 they are paying their guards $12.
Leave your opinion about Fusion Security:
Fusion Security appears in the following listings:
Other private detective agencies that might interest you

Tactical Investigations

Lodge and Associates investigations

Eye Witness Investigations Ltd

Kaban Protective Services Inc.


FOCUS INVESTIGATIVE SERVICES

Fast Track Investigations



The Preston Matthews Group | Private Investigator Vancouver


Kusic & Kusic Private Investigators Ltd
Add your detective agency to our directory for free
If you manage a private detective agency and want to appear in our directory, add your company information and you can appear completely free of charge.